Stakeholder Engagement

We believe that engaging with our stakeholders should be a long-term, ongoing and two-way communication process. We proactively seek out mutual learning opportunities with stakeholders that allow us to exchange information about our respective viewpoints, strategies and practices. The chart at the bottom of the page sets forth some of the methods we use to engage our stakeholders, as well as a non-exhaustive listing of compelling topics we regularly discuss during our engagements with our stakeholders. To learn more about our engagement with stakeholders, see the Responsible Banking, Associates and Communities sections of this report.

Corporate Governance Forums and ESG Outreach

Regions engages with shareholders through our involvement with and participation in corporate governance and ESG organizations, such as:

Broadridge Independent Steering Committee
Council of Institutional Investors
Harvard Law School Corporate Governance Roundtable
International Corporate Governance Network
John L. Weinberg Center for Corporate Governance
Society for Corporate Governance
Stanford Law School Institutional Investors’ Forum

Throughout the year, Regions also engages with third-party ESG rating organizations; standards-setting organizations, such as SASB; and proxy advisory firms. Each of these stakeholders plays an important role in our governance strategies and initiatives. Our engagement with ESG data providers like Sustainalytics and MSCI is primarily focused on providing accurate and complete data to our shareholders and the general public. These engagements afford us the opportunity to discuss best practices in corporate governance and ESG reporting and disclosure.

In addition, Regions is a Ceres Company Network Member. Ceres is a sustainability nonprofit organization that works with investors and companies to build leadership and drive sustainability solutions. Through this membership, Regions leverages Ceres’ in-house expertise and relationships with shareholders and other stakeholders in order to gain insights into ESG best practices, stakeholder expectations and other ESG-related guidance. Ceres is currently providing input to our cross-functional collaboration focused on current environmental and social risk management processes with an emphasis on climate change.

Stakeholder Engagement Methods
WHO WE ENGAGE	HOW WE ENGAGE		SAMPLE ENGAGEMENT TOPICS
Shareholders	Corporate governance events Investor Day Director-shareholder engagement Board presentations from shareholders Sell-side conferences Roadshows	Investor visits Quarterly earnings calls Annual shareholder meeting In-person meetings Outreach calls Update emails	Financial performance Strategy Executive compensation ESG Human capital management Climate change
Customers	Personal banking relationships Surveys Voice of the Customer Social media	Centralized Customer Complaint Program Annual event with Board at off-site meeting Selected quarterly client events	Customer banking needs Access to banking Fair and Responsible Banking Product needs, characteristics and limitations Financial literacy
Associates	Engagement surveys Conversations with Clara Regions Edge™ learning and development system Intranet site Monthly discussion guides for managers to share information with teams Business group newsletters Monthly Company-wide meeting led by our CEO Office of Associate Conduct Better Life Award, a monthly award given to associates for outstanding dedication to customers and the community, as well as job performance Regions Dependent Scholarship Program	Evergreen Week, a week dedicated to showing management’s appreciation of associates Matching Gifts Program Report It! Hotline and online portal United Way giving Doing More Today® website focusing on Regions’ community engagement Regions Alerts, email notifications of changes in organizational information Share the Good® What a Difference a Day Makes^SM Annual event with Board at off-site meeting	Benefits and wellness Flexible work environment Diversity and inclusion Learning and development Environmental sustainability Community engagement Talent management
Regulators, Policymakers, State and Federal Legislators and Agencies	Management meetings and briefings Management and committee reports Targeted exams	Continuous monitoring meetings with management Management and committee report submissions Responding to proposed rules through comments during the notice-and-comment rulemaking process	Capital planning and positions Liquidity management and positions Governance and controls Regulatory compliance Trade association engagement on legislation and regulatory policy Legislation and regulatory policy Risk management (Credit, Model, Operational, etc.)
Communities and Nonprofit Organizations	Funding support of community programs and initiatives Volunteer, community service and board membership by associates Relationships with local market executives and bankers Partnerships with local community relations officers and community development managers	Collaborations with Regions Disability Services and Outreach Manager and Regions Service Members and Veterans Affairs Manager Guidance from the Regions Community Development Corporation	Economic and community development Education and workforce readiness Financial wellness Disaster relief and recovery Diversity and inclusion