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About This Report

For the first time, we are publishing our Annual Review and Environmental, Social and Governance Report as a combined document to better meet the needs of our stakeholders, in particular the investment community. Regions uses the Global Reporting Initiative (GRI) framework, along with broader concepts from guidelines and frameworks established by other standards-setting organizations, to guide the content of this report. An index indicating where our Company’s reports and disclosures, including this report, align with the GRI framework can be found in the Appendix to this document.

The goals discussed in our ESG disclosures are aspirational; as such, no guarantees or promises are made that these goals will be met. Furthermore, statistics and metrics included in these disclosures are estimates and may be based on assumptions. This report uses certain terms, including those that the GRI Guidelines refer to as “material” topics, to reflect the issues of greatest importance to Regions and our stakeholders. Used in this context, these terms are distinct from, and should not be confused with, the terms “material” and “materiality” as defined by or construed in accordance with securities law or as used in the context of financial statements and reporting.

This report is not comprehensive and, for that reason, this report should be read in conjunction with our 2019 Annual Report on Form 10-K and our Form 10-Q for the quarter ended March 31, 2020 (particularly the “Forward-Looking Statements” and “Risk Factors” sections of both filings), 2020 Proxy Statement, 2019 Community Engagement Highlights, 2019 CDP Climate Change disclosure and 2018 Sustainability Accounting Standards Board (SASB) Disclosure, all of which can be found at ir.regions.com.

CONTACT US

With teams across the Company dedicated to maintaining relationships, we interact with several stakeholder groups on a regular basis, responding to the issues and concerns brought to our attention. If you would like to provide us with feedback, here are a few ways to contact us:

Regions Financial Corporation

1900 Fifth Avenue North
Birmingham, Alabama 35203

Corporate Secretary and Chief Governance Officer

Attention: Corporate Secretary and Chief Governance Officer
governance@regions.com

Investor Relations

Attention: Investor Relations
investors@regions.com

Board of Directors

c/o Office of the Corporate Secretary
Attention: Charles D. McCrary, Independent Chair of the Board
governance@regions.com

Office of Customer Satisfaction

Attention: Office of Customer Satisfaction
ocs@regions.com

Media Relations

1-205-264-4551

Customer Service

1-800-REGIONS (734-4667)

Social Media

The terms “Regions,” the “Company,” “we,” “us” and “our” as used herein refer collectively to Regions Financial Corporation, a Delaware corporation, together with its subsidiaries, including Regions Bank (the Bank), when or where appropriate.

© 2020 Regions Bank. Regions®, the Regions logo and the LifeGreen bike are registered trademarks of Regions Bank. The LifeGreen color is a trademark of Regions Bank. Other words or symbols in this report that identify other parties’ goods or services may be trademarks or service marks of those other parties.