Employees

Hardworking, Passionate People Make Up MassMutual

We’re nothing without each other. To succeed as a business, MassMutual depends on hardworking, passionate people, and they rely on us to create a fulfilling place to work.

Data Days for Good

Click here to learn more about Data Days for Good.

Visualizing trends in education. Identifying success indicators for entrepreneurs. Modeling consumer protection issues. What do all of these have in common?

All were projects undertaken during the MassMutual data science team’s second annual Data Days for Good effort in 2018. Through this initiative, MassMutual employees volunteered time and skills with community partners and nonprofits that advance social good, with the goal of addressing challenges through data science. One key partner was Valley Venture Mentors, which aims to drive an “entrepreneurial renaissance” by nurturing startups in Western Massachusetts. MassMutual helped advance this mission by conducting an analysis to help identify predictive features that can measure business success and performance.

Using Our Expertise for Good

Speaking Up About Issues that Matter

True equality comes only when all members of our communities have the freedom to live freely. For more than 20 years, MassMutual has been a proud supporter of the LGBTQ community and continues to work for change amid threats to roll back protections for LGBTQ individuals nationwide. Since 2017, MassMutual has become a corporate founding sponsor of the Massachusetts LGBT Chamber of Commerce and a partner of the National LGBTQ Chamber of Commerce.

We have also taken a stand by signing amicus briefs on cases related to transgender rights and supported the “Yes on 3” campaign in Massachusetts, which upheld transgender protections in the state. Our actions on a national level include signing the Business Statement on Transgender Equality and joining the Business Coalition for the Equality Act, which creates clear, consistent protections to prohibit discrimination on the basis of sexual orientation and gender identity.

Live Mutual

Our employees are the embodiment of the idea that we all are stronger and better through our support for one another. Here, in their own words, are employee perspectives on how MassMutual’s wellness, diversity, and community support programs build on that ideal.

Dr. Claudia Coplein

Jon Berthiaume

Pia Flanagan

Wayne Barbour

Keeping Our Employees Healthy

Our people work hard to meet the needs of our policyowners. We value their contributions. And to help our employees continue to be their best, we provide healthy choices in our offices and opportunities to improve wellness and find balance in their daily lives. These offerings are aimed at supporting the physical, emotional, financial, and social aspects of well-being. They include programs and benefits such as on-site illness and injury care, an Employee Assistance Program, various wellness activities and events, financial counseling, and affinity-based business resource groups.

A network of 200 employee wellness champions advocates for and promotes MassMutual’s well-being offerings throughout their respective work areas. In 2018, we invited medical and well-being professionals to provide a series of webinars on topics ranging from mindfulness to sleep disorders to opioid addiction.

Growing Our Business in Massachusetts

Our roots in Springfield, Massachusetts, date back to MassMutual’s founding. In 2018, we announced our decision to expand in our home state by significantly growing our workforce at our Springfield headquarters and constructing a new campus in Boston’s Seaport district.Across these two locations, we will invest nearly $300 million in Massachusetts and bring 2,000 jobs to the state over the next four years. Our home state offers everything we need to best serve our policyowners: a highly skilled workforce, including a rich pipeline of talent from the state’s best-in-class network of higher education institutions, robust local economies, convenient access to transportation, and a diversity of communities.

We are proud MassMutual has called the Commonwealth home for over 165 years, and we look forward to what their investments in Western and Eastern Massachusetts will mean for Massachusetts, our economy, and their employees. - Charlie Baker, Governor of Massachusetts

By the Numbers

$1,908,400
earned through our “Live Healthy, Live Well” wellness incentive program

$617,788
in subsidies for healthy food options

11,000
visits to Wellness Services and over 2,200 flu shots administered on site

1,266
online mindfulness classes taken, totaling 21,153 minutes of mindfulness practiced

38,000
visits to our on-site fitness centers

2,000
business resource group members representing approximately 27 percent of employees

External Recognition

2018 World’s Most Admired Companies
FORTUNE*

2018 America’s Best Employers
Forbes

2018 Best Places to Work for Disability Inclusion
Disability Equality Index

2018 World’s Most Ethical Companies
Ethisphere Institute

2018 Diversity Best Practices Inclusion Index
Diversity Best Practices

2018 Corporate Equality Index Rating of 100%
Human Rights Campaign

2018 Top Companies for Executive Women
National Association for Female Executives

2018 Gold Standard Employer
CEO Roundtable on Cancer

2018 Gold Workplace Health Achievement Award
American Heart Association

2018 Top Corporate Charitable Contributors
Boston Business Journal

2018 Vision Award
Associated Industries of Massachusetts

Dr. Claudia Coplein Head of Health & Wellness Supporting well-being elevates employees’ lives. They are more engaged, more productive, and able to go home to their families and communities feeling healthy and content.

Claudia Coplein has made a career out of caring for others. As a flight surgeon in the Air Force, she cared for pilots, aviators, and their families in a fast-paced environment. She’s held multiple business and health-related senior leadership roles and now oversees MassMutual’s health and wellness initiatives. Over the course of her career, Coplein has learned that true well-being is about much more than physical health. Just as important are social, emotional, and financial components. Through MassMutual’s Live Healthy, Live Well programming, Coplein helps employees see the bigger picture.

Jon Berthiaume Manager, Brand Governance Diversity and inclusion help us understand our customers’ needs – and help our employees feel a sense of belonging. Representation up and down the corporate ladder is key.

Jon Berthiaume is responsible for enabling consistent standards around our brand vision. Berthiaume helps communicate MassMutual’s embrace of people of all races, ethnicities, sexual orientations, and family structures. Being inclusive is equally important within MassMutual. Berthiaume is a member of multiple MassMutual business resource groups, which he says help him build cultural competency and be a better ally to diverse communities. Says Berthiaume, “Having a variety of voices at the table allows us to do our best work.”

Pia Flanagan Chief of Staff to the CEO So often we, as women, don’t raise our hands because we are not confident in our skill sets, while men will opt in regardless of their qualifications. We have to let go of that fear.

After nearly two decades building a career in law in New York City, Pia Flanagan was ready for a change. She wanted to be part of something she could be passionate about, a company with a mission she could identify with, that also made diversity and inclusion a priority. MassMutual was the answer. Dedicated to serving its policyowners, the company already had a workforce with more women than men, and those women were represented broadly throughout its talent pipeline. Flanagan is building on that success, working to empower women employees at MassMutual through the Women’s Leadership Business Resource Group, which provides formal and informal mentoring and professional development opportunities to women at all levels. In her current role alongside MassMutual’s executive leadership team, Flanagan is helping drive greater inclusion from the very top.

Wayne Barbour Strategic Consultant (LTCI), Strategic Service Partners of MMUS MassMutual is a staple in the community. Volunteerism brings visibility to the company and allows people to see what we’re about – which eventually attracts new talent.

Growing up in an underprivileged neighborhood in Baltimore, Wayne Barbour depended on a strong family foundation. Sports were his ticket to a better future, allowing him to earn a scholarship and a college degree. Barbour was working at MassMutual and happened to walk past an after-school football practice when something clicked. Barbour volunteered to help coach, and almost 20 years later, he leads the board of Springfield Youth Athletics, which has grown to offer a half-dozen sports that keep kids off the streets. He emphasizes to his players the common values between sports and the workplace, like teamwork, accountability, and dedication. Barbour also encourages his fellow MassMutual employees to volunteer and was recognized with MassMutual’s Community Involvement Award for his work.