Stakeholder Engagement
Materiality Survey Expands
To Include More Leaders
Previously Signet conducted an annual survey of cross-functional leaders to determine what’s most important to our CSR reputation. This year we expanded the survey scope to include input from over 70 Signet leaders around the world. The survey asked each participant to provide an opinion on the most material issues from three perspectives. The table below summarizes the percentage of participants who responded that the issue was “very or extremely important.”
The results from our 2019 survey confirm that the most important issues for Signet align with our current priorities and our four CSR key areas: People, Responsible Sourcing, Environmental Stewardship, and Charitable Giving. The 2019 survey results are a baseline against which future results will be compared.
| SURVEY RESULTS | HOW IMPORTANT IS THE TOPIC BELOW TO SIGNET’S CURRENT BUSINESS/ FINANCIAL SUCCESS? | How important is the topic below in terms of signet’s environmental impacts & social responsibility? | HOW IMPORTANT IS THE TOPIC BELOW TO SIGNET’S STAKEHOLDERS? | MATERIALITY SURVEY SCOPE EXPANDS TO MORE LEADERS |
|---|---|---|---|---|
| Ethical labor practices | 93% | 95% | 89% | 92% |
| Ethical (environmental & social) sourcing | 89% | 95% | 86% | 90% |
| Overall customer satisfaction | 94% | 75% | 90% | 87% |
| Diversity in the workforce | 82% | 78% | 79% | 80% |
| Employee engagement and recognition | 96% | 68% | 72% | 79% |
| Availability and cost of natural resources (inputs) |
75% | 65% | 54% | 65% |
| Alternative material sourcing (replacing unavailable inputs) | 72% | 58% | 58% | 63% |
We also engage with our stakeholders throughout the year during the normal course of business. This engagement keeps us current with the changing CSR landscape and enables us to develop long-term relationships to better understand our stakeholders’ evolving expectations.
UN Sustainable Development Goals
The United Nations 2030 Agenda for Sustainable Development encompasses a set of 17 goals to end poverty, protect the planet and ensure prosperity for all as part of a new sustainable development agenda. Signet supports the UN Sustainable Development Goals and recognizes that the private sector has an important role to play in achieving them. Throughout this Report we highlight those goals, which our projects and programs help to further, while the table below summarizes alignment between goals most material to Signet’s business and CSR initiatives.
| UNSDG | Description | Signet Alignment | For more information |
|---|---|---|---|
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No poverty | Through responsible sourcing, we offer employment opportunities to create sustainable livelihoods in many of the less developed countries where Signet’s suppliers’ employees live and work. | Responsible Sourcing > Groundbreaking Progress on Conflict-Free Gold |
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Good health & well-being | Providing facilities and programs to improve team members’ physical and mental well-being. Working with suppliers to enforce safety initiatives through audits and training, particularly to protect workers exposed to occupational risks. | People > Wellness and Responsible Sourcing > Signet Responsible Sourcing Protocol |
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Quality education | Providing educational opportunities to move children from mines into classrooms through the Diamond Development Initiative (DDI). | Responsible Sourcing > Compliance with SRSP for Diamonds > Support for the Diamond Development Initiative |
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Gender equality | Maintaining an inclusive culture within our company and supply chain where everyone has equal access to opportunities to thrive and achieve their potential. | People > Diversity |
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Decent work and economic growth | Holding our suppliers to high standards in providing safe and fulfilling work, as well as creating jobs and economic opportunity in communities where we operate. | Responsible Sourcing > Signet is leading the way in sourcing conflict-free artisanal gold from the Democratic Republic of Congo |
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Responsible consumption & production | Leading and advocating for industry harmonization and standards for responsible sourcing of gemstones. | Responsible Sourcing > Industry collaboration |
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Climate action | Managing our energy and emissions, in particular, those from our support centers and retail spaces. | Environmental Stewardship > Energy, water, waste, transport greenhouse gases |