2017 Annual & Corporate Responsibility Report

Employees 〉

Mutual Impact Unlocks a World of Words

Kids who don’t read at their grade level by the time they reach fourth grade are four times more likely to drop out of high school. In the Pioneer Valley in Massachusetts, near MassMutual’s headquarters, a majority of third graders have reading skills that fall short. That’s why our Springfield employees chose three nonprofits that promote early-grade reading proficiency to receive Mutual Impact grants in 2017.

Mutual Impact remains as much about the donation of time, talent, and passion as it is about dollars. Beyond making MassMutual Foundation–matched donations to support nonprofits in their communities, employees volunteer with grantees through traditional event-based and skills-based projects – including helping kids build reading skills to prepare them for lifelong success.

10,466
visits to Wellness Services
≈$540K
2017 subsidy for healthy nutrition options
≈2,500
flu shots given

2017 People Initiatives

Living Mutual starts within our own walls. MassMutual goes the distance to create the strongest, healthiest, and most inclusive workforce possible — a team our people are proud to belong to.

Promoting Diversity and Inclusion Company wide

Diversity and inclusion help fuel our growth and help us achieve our purpose. We seek and value diverse perspectives that reflect the markets we serve, and remain committed to advocating for fairness, equality, and inclusion. In 2017, we were proud to increase the diversity of our workforce, as well as the percentage of employees who self-identify as LGBT, a veteran, or as having a disability. To create greater transparency and awareness of our diversity progress, we shared the demographics of our workforce internally for the first time.

Our focus on continuing education is helping create a culture where employees feel that they belong and are encouraged to bring their whole selves to work. MassMutual’s eight employee-led Business Resource Groups have focused on professional development, mentoring, and providing business value. Through their collaboration, they have promoted understanding and inclusion at every level of the company.

Speaking Up About Issues That Matter

We know that we’re more powerful when we join together with others. By supporting national movements working for social change, we gain strength in numbers and inspire others to speak up for what’s right. In 2017, MassMutual became one of more than 180 corporate partners of the National LGBT Chamber of Commerce (NGLCC) who are dedicated to supporting LGBT entrepreneurs and sourcing from NGLCC’s certified LGBT Business Enterprises.

Our CEO, Roger Crandall, also signed the CEO Action for Diversity & Inclusion pledge, committing to building an open-minded workplace and sharing successes and challenges with other companies. Finally, we signed on to the Paradigm for Parity action plan, which defines bold actions to help women advance in the workplace and in positions of leadership.

Using Technology to Help Employees Get Moving

Technology can play an important role in the shift to healthier behavior. To that end, MassMutual has negotiated discounts for employees purchasing Fitbit activity trackers. So far, employees have purchased more than 3,000 devices and many are participating in online fitness challenges. Physical activity logged with users’ Fitbits can count toward our Live Healthy, Live Well incentive program, through which employees and their partners can earn financial rewards for completing activities that can improve their health.

Making it Easy to Make Healthy Choices

MassMutual upholds a culture that values employee well-being by making everyday healthy choices affordable and convenient. The company subsidizes healthy food options in the cafeteria, like salad, soups, and fruit selections on certain days each week. We encourage routine medical care by offering free on-site flu shots to all employees. At our larger campuses, the Wellness Center provides onsite occupational health, minor injury and illness care, preventive screenings, and convenient medical services staffed by doctors, physician assistants, and registered nurses.

Mutual Impact Focus Areas

  • Child Hunger
  • Early-Grade Reading Proficiency
  • Education
  • Family Economic Self-Sufficiency
  • Food Insecurity
  • Returning Veterans
  • Successful Advancement in School
  • Violence Prevention & Safety

2017 External Recognition

  • 100% Rating
    Human Rights Campaign Corporate Equality Index
  • Top Company for Executive Women
    National Association for Female Executives
  • Best Place to Work for Disability Inclusion
    Disability Equality Index
  • Military Friendly Employer
  • Well-Being Award
    Cigna
  • Workplace Health Achievement Index
    American Heart Associationr
  • Silver Medallion Award
    The Shingo Institute

    World’s only insurance company awarded
  • Gold Standard Employer
    CEO Roundtable on Cancer

Fighting Hunger Through a Volunteer Garden

Among the organizations supported by the Mutual Impact program are food banks and shelters in Northern Connecticut and Western Massachusetts. MassMutual helps support these groups by tending to employee volunteer gardens in Enfield and Springfield, which have yielded a combined 17,000 pounds of vegetables since 2012. Approximately 20 employees work to keep these gardens productive and healthy.

Earning LEED Gold

In 2017, our Springfield headquarters was recertified for a Leadership in Energy and Environmental Design (LEED) Gold rating from the U.S. Green Building Council. This distinction reflects our ongoing commitment to lessen our environmental impact now and in the future. Since the Springfield campus’s initial LEED certification in 2011, we have continued our green initiatives by adding electric vehicle charging stations; eliminating Styrofoam from our cafeteria; maintaining photovoltaic and thermal solar panels that supply 50 percent of our hot water and 3 percent of our power; and improving waste handling and energy and water efficiency.

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