Strength
Where It Matters Positive Social and Environmental Impact
As one of the world’s largest hospitality companies, Hilton recognizes the important role we play in protecting our communities and the planet for future generations. Despite the challenges presented by the COVID-19 pandemic, we remain fully committed to creating long-term value for our business and our stakeholders through our Environmental, Social and Governance (ESG) practices. We drive responsible travel and tourism globally through our Travel with Purpose strategy and Hilton Effect Foundation. We believe that as the world recovers, the need for environmental and social leadership will be greater than ever, and we are committed to making a difference.
Amplifying Our Impact Through
Critical Partnerships
Critical Partnerships
Partnerships were more important in 2020 than ever before. We continued to promote responsible, sustainable travel by:
- Partnering with organizations to drive COVID-19 and natural disaster recovery, including World Central Kitchen, Direct Relief, Project HOPE, Meals on Wheels and Open Kitchens UK
- Supporting nonprofits on the front lines of the fight for racial justice, including the NAACP and National Urban League
- Contributing to the re-launch of the Sustainable Hospitality Alliance, harnessing the collective action of the hotel industry to drive positive impact at scale
- Maintaining our partnerships with leading anti-human trafficking NGOs, including ECPAT-USA and It’s a Penalty
- Joining with the Tent Partnership for Refugees and Human Rights Campaign to pledge to mentor LGBTQ refugees and asylum seekers
Hilton Effect Foundation Grantees
Launched in 2019 with the aim of creating a better world to travel, the Hilton Effect Foundation is our primary global philanthropic arm. In 2020, the Hilton Effect Foundation awarded 23 Hilton Effects Grants to organizations driving inclusive COVID-19 recovery and community resilience. The Hilton Effect Foundation’s grants aimed to address some of the most urgent humanitarian needs arising from the pandemic: food security, sanitation/hygiene, economic security and clean air and water. Consistent with Hilton’s commitment to respecting human rights, driving racial equality and promoting inclusive growth for all, the Foundation prioritized organizations addressing these needs, while also directly supporting minority populations and other vulnerable communities that have been disproportionately affected by the pandemic.
Supporting the
Communities We Serve
Though the hospitality industry was heavily impacted by the COVID-19 pandemic, Hilton was in a unique position to help those in need. Our hotels and corporate offices around the world sprang into action to help those affected by the pandemic.
Highlights
Since 2008, we have reduced our impact*:
Carbon emissions -56%
Energy consumption -47%
Water usage -47%
Landfilled waste -73%
*Improvement in these measures is partially attributable to the reduction in system-wide occupancy as a result of the COVID-19 pandemic.
Reducing Our Environmental Footprint
In 2020, we experienced a significant decrease in utility consumption across our global portfolio, primarily as a result of reduced occupancy and complete or partial suspension of operations at our properties. We worked with our hotel teams to deploy operational best practices that further reduced our environmental footprint in times of low occupancy. In alignment with our science-based targets, we also took several steps to increase our sourcing of renewable energy at our hotels around the world. We also maintained our portfolio-wide certification to ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and ISO 50001 (Energy Management), one of the largest ISO-certified building portfolios in the world. As travel returns and our hotels re-open for business, we will continue to reduce our footprint in line with our Travel with Purpose 2030 Goals.
Living our Hilton Values
In the wake of several acts of egregious racially motivated violence in 2020, Hilton condemned racism and discrimination in all forms, and encouraged our Team Members to stand up against social injustice. In addition to the steps that we took internally to strengthen our Diversity & Inclusion programs and support our Team Members, the Hilton Effect Foundation provided grants to nonprofits on the front lines of fighting for racial justice, including the NAACP and the National Urban League. Hilton Honors members were also invited to donate their Points to the social justice charities of their choice.
Highlights
#1 Global Industry Leader on the Dow Jones Sustainability Indices for the past two years
$1M+ Donated in support of COVID-19 community response
124,500 Team Members trained in
anti-human trafficking
1.6M+ Team Member volunteer hours since 2017
Please visit our dedicated Travel with Purpose website for more information on our programs, including our Travel with Purpose 2030 Goals and our 2020 ESG Report. To learn more about Hilton’s community grantmaking, visit our dedicated Hilton Effect Foundation website.