• Intro
    • CEO Message
    • Delta By-The-Numbers
    • Goals & Progress
    • UNSDGs
  • Talent
    & Culture
    • Talent & Culture
    • Living the Delta Difference
    • Rewarding Employees for Great Work
    • Top Talent for a Top Airline
    • A Culture of Diversity,
      Inclusion & Equality

  • Safety
    • Safety
    • Reducing Injury at Work
    • Safer in the Skies
    • A Foundation for Safety
    • Ensuring Secure Flights & Rapid Emergency Response
    • Protecting Customer Health
    • Handling Potentially Dangerous Goods
    • Safety Across Our Network
  • Customer
    Satisfaction
    • Customer Satisfaction
    • Doing More for Our Customers
    • Welcoming Everyone on Board
    • Enhancing the Customer Experience
    • Transforming Travel Through Tech
    • Protecting Our Digital Assets
  • Environmental
    Stewardship
    • Climate Change
    • Responding to New Regulations
    • Reducing Absolute Emissions
    • Fuel-Efficiency Improvements
    • A Sustainable & Efficient Fleet
    • Offsetting Our Impact
    • Environmental Compliance
    • Managing & Mitigating Spills
    • Protecting Air Quality
    • Aircraft Drinking Water
    • Thinking Differently About Waste

  • Community
    • Community
    • Education
    • Health & Wellness
    • Armed Service Members & Veterans

  • Appendix
  • Download
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