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2019 Annual Report
Today’s consumers expect to connect with each other seamlessly. That’s why our Connected Living business is investing in new technology platforms as well as digital and data analytics to help people finance, troubleshoot, replace or repair their mobile devices, smart home products, appliances and other essentials. So when a customer loses a phone, breaks a screen, downloads a virus, can’t get things to work or simply decides to upgrade, we’re just a click, tap or phone call away.
From the moment a customer drives a car off the lot, Assurant is there with an array of products that keep consumers protected from expenses related to car ownership. And we’re there for our clients, too. From underwriting services, claims and administration services to training support, our solutions help drive the overall performance of our Global Auto business. Our 58-year track record in finance and insurance as well as our 2018 acquisition of The Warranty Group has enabled us to work directly with the largest dealer groups and original equipment manufacturers in the world. Assurant provides the innovative solutions, support and integrated capabilities that help our clients better serve their customers, which includes addressing the digital trends now impacting the purchase experience.
Assurant is developing digital platforms that guide consumers through the steps of private party and online sales, meeting digital buyers where they are.
As insurance companies increase their underwriting criteria and pricing in locations where people need these insurance products the most, many homeowners are having trouble finding coverage. When people are faced with disasters or economic hardships, our mortgage protection and flood insurance services are there.
Renters rely on Assurant, too. Our leading position in Multifamily Housing is based on the unique advantages we provide for our clients and their customers. An integrated suite of capabilities allows us to absorb many of the responsibilities and risks faced by on-site leasing staffs at multifamily properties. These turnkey processes help ensure that every resident has a policy and a security deposit. So, if a resident’s bathtub overflows and causes damage to the unit below, or they move out without paying rent, our products take the burden of resolution off of the property management company’s shoulders.
Assurant’s solid relationships with mortgage servicers, lenders, property management companies and leasing agents mean that we can be there for homeowners and renters when and where they need us most.
A life well-lived includes easing the burden for family members left behind. We help people plan and pay for end-of-life arrangements ahead of time. That way, their wishes are respected and their family is freed from making big decisions at a difficult time, so they can focus on caring for one another.
Assurant strives to reduce the risk and enhance the experience of ownership and renting, boosting the confidence of more than 300 million consumers across the globe. Our clients rely on us to safeguard the things their customers buy. And their customers rely on Assurant to keep them protected, connected and supported when and where they need us most.